Macau casino workers are raising serious concerns about mounting stress, long hours, and strict supervision linked to the rise of electronic gaming tables. At a recent four-day feedback forum, employees described how digital systems demand rapid and flawless execution, with mistakes met by disciplinary warnings. Legislator Leong Sun Iok acknowledged that while revenues are rebounding, staff pressure is rising at the same pace.
Beyond technology, issues of unpredictable shifts, denied leave requests, and rising harassment on casino floors were also reported. Workers voiced frustration over poor rest opportunities, safety fears, and disciplinary actions that they believe erode morale. Calls have been made for fairer management practices, improved staffing policies, and greater focus on supporting local employment through training and career development.
As Macau casinos adapt to digital transformation, worker well-being has emerged as a critical challenge the industry can no longer ignore.
